Many of the crystal companies no longer perform this service and many are no longer in business! Even
Swarovski, who you would think would, does NOT repair his own work! Sad, but true.
Find out why so many of the largest decorative
crystal stores and major manufacturers send their customers with repair issues to us. Here are just some of the
names we've repaired:
David Lalique, & more
What do we repair?
We only repair Crystal
and Not Glass. This includes snowglobes.
Common items we repair would include dishes, wine
decanters, crystal glassware, figurines, prisms, some jewelry, and vases. And regarding jewelry, we do NOT work
Here's what WE
We repair crystal the old fashioned-way; by cutting, grinding, and polishing. This is called "Cold Fusion work".
We do not do any "hot glass work" such as melting the crystal via kilns, or use any bellows, torches,
or furnaces. We can only grind a piece down, precision-cut using water-cooled diamond blade saws, replace the part
with an identical or very similar, and bond the pieces together using Ultra Violet light-stimulated glue. For this
technique to work, the pieces must be a clean break and perfectly fit together. The last process is a combination
of minor grinding, buffing, polishing, and cleaning.
Here's what YOU
supervisor would appreciate you sending about 3 pictures of the damage parts or imperfections along with a description of
the damage and possible manufacturer, if you know it. He'll examine the pictures and decide if it's repairable.
If so, he'll quote us an estimate which includes the shipping back to you. It's usually under $60. It all
depends on how extensive the damage is.
If approved for
repair, please wrap each individual piece separately and VERY WELL, then place everything into one box for shipment.
It's very important to carefully wrap & package each piece as we are NOT responsible for any incurred damage due to shipping.
Please contact us with the shipping address as it is different than our PO Box.